Most businesses have an IT provider, but many still feel unsupported. You might have someone to call when things break. But do they actively help you prevent issues? Do they ensure you’re meeting your cybersecurity requirements? Or are you just paying for a helpdesk that logs tickets and ticks boxes? We speak to business owners … Continue reading “IT Support vs. Real Support: What Your Business Actually Needs”
Have you ever walked away from a meeting with your IT provider more confused than when you started? You’re not alone. From acronyms like EDR, DNS, and MFA to vague promises about “cloud resilience” or “next-gen security,” it’s easy to feel left out of your own IT decisions. At Johnson Technical Systems, we believe you … Continue reading “You Shouldn’t Need an IT Degree to Understand Your IT Support”
If you’ve ever opened an invoice from your IT provider and thought,“What am I actually paying for?” — you’re not alone. We regularly speak to businesses that feel confused, frustrated, or even misled by unclear IT contracts and unpredictable monthly bills. At Johnson Technical Systems, we believe in doing things differently. No jargon, no hidden … Continue reading “IT Support with No Surprises: Why Transparency Matters More Than Ever”
In today’s world of video calls, cloud apps, and hybrid work, your internet connection isn’t just a utility — it’s your lifeline. But many businesses we speak to are still relying on the same broadband setup they installed five years ago. Back then, you might’ve just needed email and a website. Now, you’re running Microsoft … Continue reading “Is Your Internet Holding Your Business Back?”
Backups Are Useless If You Can’t Restore Them Every business says the same thing:“We’ve got backups, so we’re covered.” But when disaster strikes — a server crash, ransomware attack, or accidental deletion — they go to recover data and… nothing works. The backup was incomplete. The file version was wrong. The restore process was never … Continue reading “The Case for Real-World Recovery Planning”
