Managed IT Support
Our unrivalled proactive IT Support can be tailored to any business size or need
A rock-solid technology platform is essential for any business that wants to succeed. We’ll become your expert team and strategic IT partner, providing a bespoke service tailored to your business needs. We’ll manage your complete IT estate and support your users, both remotely and onsite, so you just focus on your commercial goals.
Set your business up to succeed with a strong technology foundation to build on in the years to come.
Reduce Cost
We will ensure that you are using the most cost-effective IT solutions for your business. Know what to expect each month with no hidden fees with adjustable monthly billing.
Increase Productivity
Whether your employees are working remotely, in the office or on the go – having reliable IT will ensure they can always be productive.
Access to experts
Your local, friendly, personal helpdesk team will resolve your day-to-day issues. Our team are certified experts with over 15 years’ experience.
Comprehensive Management
We manage all IT updates, recommendations, and liase with third parties for IT procurement on your behalf.
What is included with an IT Support plan?
At Johnson Technical we offer a range of IT services for our clients. Your IT Support plan will be made up of all the elements you require.
Here’s how we can help:
Unlimited onsite or remote support
For a fixed fee, you can have access to all the support you need from our team who have a vast range of expertise.
Hardware & Software
We partner with leading IT providers to deliver the best equipment for our clients.
Some of our key offers include:
- Work from home packages
- Warranty trackers
- Bespoke server solutions
Network Architecture & Cabling
Always stay connected with expertly designed network architecture for your office space.
Dedicated Helpdesk
If you have any issues, all you have to do is call and you’ll get through to one of our technicians.
Our UK based helpdesk is staffed every day with highly skilled technicians.
Need some Extra help with your IT?
Having a strong technology foundation will make your business less susceptible to costly downtime if something goes wrong.
We can help you to keep things running smoothly so you can spend more time doing what you do best, and less time worrying about your IT.
Tailored Support
We will meet with you to understand your business goals and will create a bespoke IT support plan with that insight.
24/7 Proactive Monitoring
We’ve got you covered – always. Our proactive monitoring system Live Guardian will detect system faults and automatically raise tickets for us to rectify. this will keep downtime to a minimum.
Regular Reporting
We include regular reviews of your IT to help you stay informed, ahead of the curve and in line with your business goals.
IT Strategy & Consultation
Our team will be on hand to provide professional consultation and strategic recommendations to ensure you are getting the most out of your IT.
What we promise to deliver
We understand that every company has a different set of goals and requirements. We will create a bespoke monthly quote just for you so that you never pay for more than you need
Our customer-focussed approach has resulted in many testimonials and over 95% retention of our clients during the last 10 years.
“ Johnson Technical have been providing UK based, personal and friendly IT support for over 15 years. We aim to provide a single point of contact for all your IT requirements, saving time and money. We pride ourselves on establishing long lasting relationships with clients by delivering a personal service. ”
Simon Johnson – Founder & CEO
