Technicians can resolve 95% of issues within minutes, minimising disruption for employees resulting in less wasted time and happier clients.
Once an issue has been rectified we can notify a delegated member of staff.
For more serious issues which cannot be resolved remotely, we will provide on-site support at no additional charge.
Giving your business complete protection and peace of mind that your network is fully supported whatever the problem.
Live monitoring gives us a constant overview of your entire network. If any issues are detected, we are alerted instantly and the appropriate action is taken before they have an effect on your business.
Businesses grow and your IT needs to grow accordingly. From new workstations for new users to printers and software, we deliver hassle-free ordering and installation of the correct equipment. First time. Every time.
Attaching support tags to machines gives each item of hardware a unique ID. We keep a database of these and record equipment information including serial number, makes and models.
This allows us to handle support calls more effectively as well as provide important information for insurance purposes etc.
We conduct 6 or 12 monthly IT Network reports, looking at different aspects of your infrastructure and evaluating risks or improvements. Anything from antivirus subscriptions to backup consistency is scrutinised.
Helping your business maintain a more stable network.
Get the most from your Smart Phone. We support al of your companies handheld devices, ensuring your team remain in touch with business while out of the office.
We are highly dedicated company specialising in outsourced IT network support for small and medium sized enterprises.
Essex Office: +44 (0) 1277 888 799
London Office: +44 (0) 20 3397 1735
We provide these services through our great partnerships with numerous vendors.
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