Managed IT Support
Tailor made Business IT support, no matter the size or scale
A trusted and reliable technology platform is essential for every business in the modern world.
We can become your very own expert team and IT partner supplying the perfect solution and support for you and your business needs. We will manage your entire IT estate, supporting your users both remotely and on-site. Solving any IT headaches and allowing you to focus on what is important, your commercial success.
Reduce Cost
We will ensure that you are using the most cost-effective IT solutions for your business. Know what to expect each month with no hidden fees with adjustable monthly billing.
Increase Productivity
Your team can be proactive and productive, wherever they are working from. In the office, or on the go. Reliable managed IT support will help them achieve your business goals.
Access to experts
Our experienced team of experts are happy to help you with any IT struggles you encounter. Our friendly and knowledgeable approach allows our clients to come to us with ease and resolve issues quickly and efficiently.
Comprehensive Management
Our fully comprehensive management means that we will oversee everything from IT updates to advice and recommendations. We will even consult with third parties for IT procurement on your behalf.
What is included with an IT Support plan?
Your made to measure IT support plan will do exactly as it says on the tin. Each element of support that you need will be built into your support plan, excluding any areas in which you do not need our expertise. Keeping your support package relevant and valuable for your business.
Unlimited onsite or remote support
For a fixed monthly fee, you will have access to all the support you need from our technical experts who are always happy to help. Whether it is a quick and easy phone call, or a complex site visit, with our unlimited support plan you are covered!
Hardware & Software
We work with leading IT suppliers to deliver only the best equipment for our clients.
Some of our key offers include:
- Work from home packages
- Warranty trackers
- Bespoke server solutions
Network Architecture & Cabling
Your cabled network is the skeleton of a strong and healthy IT setup, without solid foundations your system may start to crumble. We will design and implement the right network architecture to support your business from the ground up.
Dedicated Helpdesk
A seamless and fault free service is what every business strives to provide for their clients, but in IT things do not always go so smoothly for users. With our 365-day helpdesk you can rest assured that if you do need our support, one of our local expert technicians will be on hand to help.
Need some Extra help with your IT?
A strong technical foundation is key for a successful modern business. Less costly downtime means a higher productivity level. With JTS keeping everything running smoothly you can spend less time worrying about your IT systems and focus on doing what you do best.
Tailored Support
Our team will meet with you to understand your business goals and IT requirements, then use this knowledge to build the perfect business IT support plan for you.
24/7 Proactive Monitoring
We’ve got you covered – always. Our proactive monitoring system Live Guardian will detect system faults and automatically raise tickets for us to rectify. This will keep downtime to a minimum.
Regular Reporting
We include regular reviews of your IT to help you stay informed, ahead of the curve and in line with your business goals.
IT Strategy & Consultation
Our team will be on hand to provide professional consultation and strategic recommendations to ensure you are getting the most out of your IT as well as the best value for money.
What we promise to deliver
Every business is as unique as the individuals within it. Specific goals and business needs are determined through our relationship with you to ensure that we can create a bespoke quotation offering you exactly the service you need, and nothing more. You will not pay for services that you do not need.
“ Johnson Technical have been providing UK based, personal and friendly IT support for over 15 years. We aim to provide a single point of contact for all your IT requirements, saving time and money. We pride ourselves on establishing long lasting relationships with clients by delivering a personal service. ”
Simon Johnson – Founder & CEO
