A Complete IT Solution
IT moves fast, and covers many aspects of a modern business. It’s important to select an IT partner with a broad range of services tailored to small and medium enterprises (SMEs). We aim to provide a single point of contact for all your IT requirements, saving time and money. We pride ourselves on establishing long lasting relationships with clients by delivering a personal service.
Our skilled and reliable Helpdesk team are on-hand to assist your employees with day-to-day issues, reducing any disruption and keeping your business operational. We provide remote and onsite support, as well a regular presence on site whenever required.
All issues are logged in our industry leading ticketing system to ensure that each matter is handled quickly and efficiently.
The backbone of our IT support product is the advanced monitoring system. We keep an eye on clients’ servers 24/7 for potential issues such as hardware health, antivirus, backups, hacker attempts and much, much more. This information is proactively fed back to the Helpdesk team, ensuring that issues are investigated before they impact your business.
Network Report Meetings
Conducted annually or biannually, our network report meetings are designed to ensure client relationships are upheld.
We reassess your businesses IT network every time, making proactive suggestions on areas that can be improved with the addition of new technologies, new equipment or modifications to existing equipment and processes.
Working with our in-house Cyber Security department, our team are able to offer a complex investigation designed to highlight network weaknesses. Thereafter, we’re able to table solutions that are specifically designed to keep your network and infrastructure safe from unwanted access.
We have the expertise in managing a huge range of technologies and services that can close many security vulnerabilities.
We routinely undertake complicated infrastructure upgrades for our clients, including intricate planning processes that minimise on downtime and, importantly, ensure a smooth transition. Our team provides set pricing for turnkey project management, and have a proven track record of meeting important deadlines.
Make IT our business
Get in touch today on 01277 888 799